Visiting
a Rental Agent
1
A: How are you doing today?
B: I’m doing fine. Thanks for asking.
A: What can I help you with today?
B: I would like you to help me find an apartment.
A: I will be able to help you with that.
B: Thank you. I would appreciate that.
A: Do you have any idea what kind of apartment you want?
B: I need a two-bedroom apartment.
A: Is there anything else in particular that you wanted?
B: No. As long as it’s a two bedroom, nice, and affordable, I’ll take it.
A: I’ll see what I can do for you.
B: Thanks for everything.
2
A: Hi, how are you?
B: I’m great, thank you.
A: How can I help you?
B: I would really like to find an apartment for rent.
A: That shouldn’t be a problem.
B: That would be great.
A: Tell me what kind of apartment that you are looking for.
B: I really need a two bedroom.
A: Anything else?
B: That’s all I really need.
A: I will try to find something for you, and then I’ll give you a call in a couple of days.
B: That would be fabulous.
3
A: How is everything with you?
B: Everything’s fine with me.
A: What did you need me for today?
B: I need to find an apartment.
A: I’m sure I can help you find an apartment.
B: I would greatly appreciate your help.
A: What kind of apartment did you have in mind?
B: What’s most important is that I get a two bedroom.
A: Would you like anything else special?
B: That’s the most important thing.
A: Give me a few days, and I’ll call you when I’ve found something.
B: Thank you so much for all your help.
Discrimination
1
A: Good morning, is this the Renter’s Hotline?
B: Yes, what can I help you with?
A: I have a question about discrimination in housing.
B: What type of discrimination?
A: I think that he doesn’t want to rent to me because of my race.
B: What made you think that your race was a problem?
A: He seemed OK talking to me on the phone, but seemed to change his mind when he saw me in person.
B: What else made you feel he was discriminating against you?
A: Well, he had a 25 unit apartment building and everyone I saw there was his same race.
B: Racial discrimination is very hard to prove, but if you would like to come down, we can go over a checklist that can help you build a case.
2
A: Hi, I would like to speak with someone in the Housing Department.
B: You have reached the right area. Can I help you with something?
A: I think that I may have experienced discrimination in trying to rent an apartment.
B: Can you be specific as to what type of discrimination?
A: I felt that he didn’t like me because I wasn’t the same race that he was.
B: How come you feel it was race that was the issue?
A: When I showed up on his doorstep, he seemed bothered by my appearance.
B: Is there anything else that made you feel he was using race as a factor in who he rented to?
A: As I walked through the apartment building all I saw were people who were the same race as the manager.
B: It is not easy to prove racial discrimination, but please go to our website which can help you file a formal complaint.
3
A: Hello, is this the Legal Advice Line?
B: You are in the right department. What can I do for you?
A: I think that the landlord where I am trying to rent an apartment may be discriminating against me.
B: Discrimination is a pretty broad term. What type, specifically?
A: I have a feeling that he will not consider my application because of my race.
B: Are you sure that race was the issue? What makes you feel this way?
A: When he saw me in person, he seemed bothered by me although I seemed to be under consideration when I e-mailed him.
B: Do you have any proof that he would not rent to you because of your race?
A: I didn’t see one person in that whole building who wasn’t the same race as the manager.
B: It is difficult to prove racial discrimination, but you may file a formal complaint in our office.
Making
an Appointment for an Apartment Viewing
1
A: How are you today?
B: Great, thanks.
A: Can I help you?
B: I would actually like to view the apartment for rent today.
A: I’m sorry, but you won’t be able to view it today.
B: Why not?
A: You have to make an appointment first.
B: Oh, okay. Can I do that right now?
A: Is this Friday okay?
B: Is 6 o’clock Friday evening okay?
A: Yes, I will schedule you for that time.
B: Thank you very much. See you then.
2
A: How are you doing?
B: Everything’s fine with me.
A: What can I do for you today?
B: Is it possible for me to view the apartment today?
A: Unfortunately, you will not be able to view it today.
B: Why can’t I view it today?
A: You’ll need to make an appointment to view the apartment.
B: I understand. May I make an appointment then?
A: How does this Friday sound?
B: Friday at 6:00 pm would be perfect.
A: That will be fine.
B: Thanks for your help.
3
A: How’s it going?
B: I’m fine, thank you.
A: Did you need help with something?
B: If I could, I would like to view the apartment sometime today.
A: That won’t be possible today.
B: Why is that?
A: You can only view the apartment with an appointment.
B: I would like to make one right now if I can.
A: Are you available this Friday?
B: Can we do it at 6 o’clock?
A: Your appointment for Friday at 6:00 pm has been confirmed.
B: All right. I’ll see you on Friday.
Talking
about the Lease
1
A: I need to talk to you about something.
B: What did you need to talk about?
A: I have some questions about my lease.
B: Like what?
A: Exactly how long is my lease for?
B: Your lease will be up in three years.
A: What will happen if I move out before then?
B: If you move out before then, you will not get your deductible.
A: I don’t understand.
B: Because our contract says that you will live here for three years.
A: Okay, I think that I understand.
B: I’m glad you understand.
2
A: Can we talk?
B: What about?
A: I’m not too clear on some things about my lease.
B: Is there a problem?
A: How many years is my lease for?
B: In three years your lease will be up.
A: Can I move out before those three years?
B: If you do, I will keep your deductible.
A: Why would you keep it?
B: I would keep it because you would be breaking our contract.
A: I get it now.
B: I hope that I cleared things up for you.
3
A: I would like to talk to you, if you have time.
B: What’s going on?
A: I want to discuss some things about my lease.
B: What aren’t you too sure about?
A: Can you tell me when my lease is up?
B: Your lease is for three years.
A: If I ever decide to leave before the three years, will there be a problem?
B: If you do, I will keep your deductible.
A: Why is that?
B: If you break the contract, then you will not receive your deductible.
A: Oh, I see.
B: All right. I’m glad I could clarify things for you.
Negotiating
the Price (1)
1
A: I would love to rent this apartment.
B: I’m happy to hear you say that.
A: How much are you asking for every month?
B: I’m renting this apartment out for $1050 a month.
A: That is quite a lot of money for just one month.
B: That is a fair price.
A: What do you say to $850 a month?
B: That’s no good.
A: It’s either $850 or nothing at all.
B: I won’t go any lower than $1050.
A: Could you please go lower?
B: That’s the best I can do.
2
A: This apartment is wonderful.
B: I’m glad you like it.
A: How much would I have to pay for rent?
B: The rent is $1050 each month.
A: That’s way too much money.
B: It isn’t too much.
A: How about if I pay $850?
B: I can’t take that.
A: I can’t go any higher than $850.
B: I honestly don’t know what else to tell you.
A: You can’t go any lower than that?
B: If you can’t afford $1050, then we have no deal.
3
A: I think I may rent this apartment from you.
B: That’s great to hear.
A: How much are you looking to rent it for?
B: For each month you would have to pay $1050.
A: That is too expensive.
B: I don’t think that is too much for rent.
A: How does $850 a month sound to you?
B: That’s not enough.
A: That’s the best that I can do.
B: $850 a month is not enough money.
A: Would you please reconsider?
B: That’s my final offer. Take it or leave it.
Negotiating
the Price (2)
1
A: I would love to rent out your apartment.
B: That’s great.
A: How much is the rent?
B: The rent each month is $1050.
A: That’s a lot of money.
B: Did you have a better price in mind?
A: What about $800?
B: That’s way too low.
A: I can’t pay much more than that.
B: How about $900 a month?
A: That would be fine.
B: Great. It was a pleasure doing business with you.
2
A: I think I may rent this apartment from you.
B: That would be wonderful.
A: Can you tell me how much I would have to pay for rent?
B: The rent is $1050 every month.
A: That’s way too much.
B: What is good for you?
A: I can afford about $800 a month for rent.
B: That’s not high enough.
A: How much more are you thinking?
B: I can let it go at $900 a month.
A: That’s almost perfect.
B: I can live with that too.
3
A: I want to rent this apartment.
B: I’m glad to hear that.
A: How much are you asking?
B: You will have to pay $1050 every month.
A: I can’t afford that.
B: What can you afford?
A: I was thinking $800 a month.
B: I’ll need you to pay more than that.
A: How much more?
B: How does $900 every month sound to you?
A: I can live with that.
B: We have a deal then.
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